🔧 Consulting & Implementation
We help businesses identify pain points, recommend process improvements, and configure Odoo systems to solve operational challenges. Our service covers requirement analysis, system design, customization, and setup.
We conduct detailed discovery sessions to understand your operations, pain points, and goals. This allows us to map business processes and design an Odoo solution that fits your needs.
Yes. We configure and customize Odoo modules to align with your processes, including minor development or automation as needed.
🚀 Enablement & Handover
We enter the enablement phase where we train users, migrate data, align internal workflows, and prepare your team for Go-live.
Documentation is available on request and is recommended only for specific cases where process complexity, user turnover, or long-term knowledge retention is needed.
Absolutely. We provide active support during Go-live to handle issues, guide users, and ensure a smooth transition.
Go-live is the phase when the Odoo system is ready to be used in daily operations and becomes the official, reliable source of business data. It marks the transition from setup to real-world usage.
⚙️ Managed Services
This is ongoing support after Go-live. We help you run the system, perform data entries, generate reports, and solve user issues.
Yes. We can assist with regular inputs, system updates, and monitoring. This allows your team to focus on business operations.
We handle day-to-day user questions, error resolution, small system fixes, and ongoing usage optimization.
Yes. You can choose to continue with us post-handover or manage the system internally. Managed service billings are separate from your regular consulting hours.
🧭 General Questions
Yes. Our services are modular. You can engage us for just implementation, enablement, or managed services.
Depends on scope and complexity—typically between 4 to 12 weeks for a standard setup.
A dedicated consultant or project manager will be assigned to handle your project and act as your main point of contact.
💳 Billing & Payment
All consulting work is prepaid based on timesheets. Clients must top up their balance before any consulting hours are scheduled or delivered.
Yes. We offer both online and offline meetings, depending on your preference and project needs.
Yes. When offline meetings are required, accommodation and transportation costs may be re-invoiced, determined case by case based on location, duration, and agreement.
Generally yes, but in rare cases requiring additional development, developer hourly costs will be billed separately and clearly communicated in advance.